Thursday, December 15, 2011

Cancelling Record in Ticketing System

Cancel Record:
• Remove + from Abstract.
• Set ticket status to Closed.
• Select Cancelled from the Completion Code dropdown (no
other fields need to be filled).
• Proceed to cancel change record.
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1 comment:

  1. AnonymousDecember 28, 2011 at 7:08 AM

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